Return and Refund Policy
Return and Refund Policy:
30 DAY MONEY BACK RETURN POLICY
Click here to start your return
Merchandise purchased from the Therasage website may be returned within 30 days of delivery date for a full refund, less shipping. **
Please note that unless otherwise instructed Therasage will use the original form of payment for refund.
To receive your refund, please follow the instructions below:
- Securely pack items. Please Ship in original packaging. Products must be received in like new condition. Include all original packaging, manuals, and accessories.
- Drop off the package within 10 days to your nearest carrier location.
- We'll issue your refund, gift card, or exchange once we approve your return. Allow up to 14 days for refund.
- A 15% restocking fee will be assessed for all returns that do not meet the above specifications.
The following items are not returnable
**Bio Band Energy Bracelets, Cooch Ball, TheraVibe Quantum Pendants, Harmoni Pendants, TheraComfort Weighted Blankets and Eye Pillow masks, TheraProtect Home Harmonizer, TheraProtect Cell Phone and Router Chips, TheraEssential Oils, Clothing, Young Goose creams and supplements, TherAid wraps and TherAid Creams, TheraBrush Deluxe, TheraSole, TheraO3 Bubbler Accessories cannot be returned.
Therasage
Attn: Returns
10050 Remmet Ave
Chatsworth CA 91311
888-416-4441
CODS will not be accepted.
Please allow 14 days to process the refund (from the date the package is received at Therasage)
If you have a Therasage product that was not purchased directly from our website and would like to RETURN please contact the original authorized distributor.
If there is a warranty issue in which you need a repair or replacement, please email support@therasage.com and/or returns@therasage.com for assistance.
Please free to contact us with any questions that you may have. (888) 416-4441 or email returns@therasage.com
Thank you,
TheraFamily
