Return and Refund Policy
Return and Refund Policy:
30 DAY MONEY BACK RETURN POLICY
Contact Therasage via email firstname.lastname@example.org within 30 days for a return authorization.
Merchandise purchased from the Therasage website may be returned within 30 days of delivery date for a full refund, less shipping. **
Please note that unless otherwise instructed Therasage will use the original form of payment for refund.
To receive your refund, please follow the instructions below:
- Ship in Original Box
- Include original receipt with date of purchase
- Product must be received in "like new" condition
- Include all original packaging, manuals, and accessories
- Ship with signature confirmation to address below
- a 15% restocking fee will be assessed for all returns that do not meet the above specifications.
9730 Variel Ave
Chatsworth CA 91311
CODS will not be accepted.
The following items are not returnable
**Bio Band Energy Bracelets, Harmoni Pendants, TheraComfort Weighted Blankets, TheraProtect Home Harmonizer, TheraProtect Cell Phone and Router Chips, TheraEssential Oils, Clothing, TherAid wraps and TherAid Creams, TheraBrush Deluxe, TheraSole, TheraO3 Bubbler Accessories cannot be returned.
Please allow 14 days to process the refund (from the date the package is received at Therasage)
If you have a Therasage product that was not purchased directly from our website and would like to RETURN please contact the original authorized distributor.
If there is a warranty issue in which you need a repair or replacement, please email email@example.com and/or firstname.lastname@example.org for assistance.
Please free to contact us with any questions that you may have. 888 416 4441 or email shipping@ therasage.com