• Customer Service
  • 1.888.416.4441

  • Weekdays - 9AM-5PM

Welcome to our new Online Resource Center




Terms and Conditions

Therasage™ Terms and Conditions

E-Commerce and Site Use Terms and Conditions

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY   BEFORE USING THE THERASAGE STOREFRONT.

By using the Therasage storefront and its "Check Out" process, you agree to the terms and conditions outlined on this Site, specifically including:

*Return Policy

*Limited Warranty

*Indications, contra-indications, cautions, precautions, warnings, and use instructions found in the User Guide or Manuals for each respective product.

*Shipping Terms

GIFT CARD/GIFT CERTIFICATE TERMS

Gift cards or certificates are redeemable for merchandise only with orders placed through the Therasage.com website.  Presently, gift cards or certificates cannot be shipped internationally but may be redeemed for orders regardless of where the shipment is received.  Each gift card or certificate may only be used for one shopping order.

Redemption

Each gift card or certificate possesses a unique promotional code. This code is comprised of both letters and numbers. To redeem the card or certificate, simply use it when shopping at the Therasage website by noting the code when checking out.  The card or certificate may only be used ONCE.  Any benefit not used in a particular order, if any, will be forfeited.

The gift card or certificate may be used against the price of product(s), sales tax (if applicable), and shipping charges. If the order total is more than the gift card amount, the remaining balance must be paid for by credit/debit card, PayPal account, or payment voucher.  If the order total is less than the gift card amount, the unused balance will be forfeited as such unused balances cannot be carried over for future purchases, or redeemed or exchanged for cash.

Gift cards or certificates carry no cash value and cannot be returned to Therasage except for products, replacement cards or certificates, or  except where required by applicable law.  Gift cards or certificates cannot be used to purchase other gift cards.

Expiration

Therasage gift cards and certificates expire after one year, unless and except such expiration is modified by applicable law.

If you return product originally purchased with a gift card, any refund will be returned in a similar payment format.

Lost or stolen gift cards

Gift cards will not be replaced if lost or stolen without proper proof of purchase. Treat them like cash.

Fraud

Therasage reserves the right to refuse, cancel or hold for review gift cards and certificates for suspected fraud, for cards/certificates mistakenly issued in an incorrect denomination, or for other violations of company policies.

 Questions, comments and requests regarding Gift Voucher Terms and Conditions are welcomed; please contact us.

  

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS SITE.

By using this site, any related site of our affiliates, or any site hyperlinked with this site (collectively, the "Site"), you accept these terms and conditions of use. If you do not agree to these terms and conditions of use, please do not use the Site. Except where stated otherwise, the term "Therasage.com" used on the Site shall be deemed to include Therasge™, LLC and its affiliates, subsidiaries, successors and assigns (hereinafter singularly and collectively referred to as “Therasage”). Therasage reserves the right, at its discretion, to change, modify, add or remove portions of these terms and conditions at any time. Please check these terms and conditions periodically for changes. Your continued use of the Site following the posting of changes to these terms and conditions will mean you accept those changes.

RESTRICTIONS ON USE OF MATERIALS

Therasage owns and operates the Site. “Therasage”, the Therasage logo, and our motto are claimed copyrights and trademarks. Other registered trademarks, common law claimed trademarks, copyrights, related words, domain names and logos which are the property of Therasage may appear from time to time on the Site. All other trademarks, product names and company names or logos cited herein which are not the property of Therasage are the property of their respective owners. Therasage's trade-marks may not be used without its express authorization and, without limiting the generality of the foregoing, Therasage’s trademarks may not be used in connection with any products or services which are not sold, provided, or authorized by Therasage, or in any manner that is likely to cause confusion among customers or potential customers of Therasage, or in any manner that disparages or discredits Therasage or its products.

All material contained on the Site including the content, site design, text, graphics, and the selection and arrangement thereof are the copyright of Therasage (unless otherwise expressly stated). No material from the Site or any website owned, operated, licensed, or controlled by Therasage may be copied, reproduced, republished, framed, uploaded, posted, transmitted, or distributed in any way, except that you may download one copy of the materials on any single computer for your personal, non-commercial home use only, provided you keep intact all copyright and other proprietary notices. You may not display or provide for display pages from this Site in a frame. If you wish to link to this Site, please contact us to obtain our written approval. Failure to obtain such approval in advance is a violation of this agreement and an infringement of Therasage’s copyright and other proprietary rights, and is expressly prohibited. Modification of the materials or use of the materials for any other purpose than those described above is a violation of Therasage's copyright and other proprietary rights, and is also strictly prohibited.

GENERAL DISCLAIMER AND LIMITATION OF LIABILITY
YOU EXPRESSLY AGREE THAT USE OF THE SITE IS AT YOUR SOLE RISK.

THERASAGE MAKES NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO THE SITE, ITS CONTENTS (INCLUDING WITHOUT LIMIT PRODUCT DESCRIPTIONS AND PRICES) OR THE SERVICES. THE SITE, THE SERVICES AND THE INFORMATION OR MATERIALS HEREIN ARE PROVIDED WITH NO CLAIMED REPRESENTATIONS OR WARRANTIES , EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE USER EXPRESSLY ACKNOWLEDGES THAT (i) THERE ARE NO WARRANTIES OR REPRESENTATIONS MADE REGARDING THE CONTENT OF THE SITE INCLUDING WITHOUT LIMITATION HOW CURRENT IT IS, ITS ACCURACY, ITS COMPLETENESS, ITS AVAILABILITY, ITS SECURITY, THAT DEFECTS WILL BE CORRECTED OR THAT THE SITE, ANY HYPERLINKED WEBSITE, OR THE SERVERS UPON WHICH THEY RESIDE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; AND (ii) AS A SERVICE TO USERS OF THE SITE THERASAGE MAY INCLUDE LINKS TO OTHER WEBSITES THAT THERASAGE HAS NO CONTROL OVER, AND MAKES NO ENDORSEMENTS OR REPRESENTATIONS OF ANY KIND REGARDING THE PRODUCTS, SERVICES, BUSINESS PRACTICES, CONTENT OR APPROPRIATENESS OF CONTENT ON SUCH WEBSITES, AND THE USER HEREBY IRREVOCABLY WAIVES ANY CLAIM AGAINST THERASAGE WITH RESPECT TO SUCH WEBSITES.

NONE OF THERASAGE OR ANY OF ITS RESPECTIVE DIRECTORS, EMPLOYEES, AGENTS, OR OTHER REPRESENTATIVES WILL BE LIABLE FOR DAMAGES, CLAIMS, EXPENSES OR OTHER COSTS (INCLUDING WITHOUT LIMITATION LEGAL FEES) ARISING OUT OF OR IN CONNECTION WITH THE USE OF, OR INABILITY TO USE, THE SITE OR ANY INFORMATION CONTAINED ON IT, OR ANY HYPERLINKED WEBSITE. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING (WITHOUT LIMITATION) COMPENSATORY, DIRECT, INDIRECT, EXEMPLARY, PUNITIVE AND CONSEQUENTIAL DAMAGES, LOSS OF USER PHOTOS, PROGRAMS OR DATA, INCOME OR PROFIT, LOSS OR DAMAGE TO PROPERTY AND CLAIMS OF THIRD PARTIES.

YOU AGREE THAT YOUR EXCLUSIVE AND SOLE REMEDY IS TO STOP USING THE SITE.

CORPORATE MISSION AND DISCLAIMER
Therasage’s purpose for being in business is to provide natural, safe, affordable therapeutic home and office healthcare products. We are guided by our commitment to natural health and wellness, our dedication to customer satisfaction and our desire to make a positive impact on the environment and our society.

While our attorneys remind us that we must state the following, we voluntarily comply with the regulations set forth by federal agencies, most notably by not making claims beyond which we are permitted by law.

We make absolutely no claims of any cure for any disease using Therasage products. Individual results may vary. None of Therasage’s products, nor any statements made about our products, have been approved by the FDA or the AMA, and it is important to note that the FDA does not approve any products in this medical device category. The following disclaimer is required by FDA and AMA regulations: All information on this web site is provided for educational, research, and informational purposes only. It is not intended to be used as medical advice. Nor are we intending to practice medicine or lead anyone away from seeking medical advice from a doctor. Our Therasage products are not sold with the intent to diagnose, treat, cure or prevent any disease. For all medical concerns, please consult your physician or other health care professional.

IN CASE THE ABOVE DISCLAIMER WAS NOT SUFFICIENT REGARDING HEALTH INFORMATION, PLEASE UNDERSTAND:

Therasage does not warrant or guarantee the accuracy, completeness, correctness, timeliness, or usefulness of any information, health, medical or otherwise, posted or otherwise available on or through access to the Site. Therasage is not responsible for the content of any linked pages, or any other sites linked to the Site and Therasage assumes no liability or responsibility arising from the contents of any off-site pages or sites. The information provided by Therasage on the Site are for educational purposes only and in summary form intended to provide general consumer understanding and knowledge of health care topics and Therasage is not responsible and shall not be liable to you or anyone else for any action or decision taken in reliance upon the information contained in the Site. You are responsible to review and understand all product and product insert information concerning products purchased from Therasage. The information provided on the Site is not intended to be used as a substitute for professional medial diagnosis or treatment. You should seek the advice of your doctor or pharmacist prior to starting any treatment or in connection with any health problems or questions.

SECURITY AND PRIVACY
Therasage respects your privacy and the purpose for which our site visitors provide us information. We do not share, sell, or rent any of the information collected to any third parties and do not intend to do so in the future.

Information Collected - If you request or submit information to Therasage by sending an e-mail via the "mail to:" function or filling out a "request for information" form, we may save your e-mail address as well as any other information you may provide. This information may be used to contact you in the future by mail, e-mail, or phone to convey information about Therasage or services that we feel may benefit you. Your e-mail and other information you provide will not be sold to any third party.

Information Collected by Others - This notice addresses only the policy of Therasage’s website and not the sites that users access via links from our site. Therasage is not responsible for the information collection policies of other sites, nor for the practices employed by websites linked to or from our website, nor for the information or content contained therein. Often links to other websites are provided solely as pointers to information on topics that may be useful to our visitors. Users are advised to review the privacy policy of other websites.

Cookies – Therasage.com does use cookies. We use cookies to store visitor's preferences and to record session information, such as items that consumers add to their shopping cart. We do not sell any retrieved information to third parties. The user can clear any "*therasage.com*" related cookies from the browser history at anytime..

Updating, Correcting, and Deleting Personal Information - If you would like to have your personal information removed from Therasage, please send an e-mail via the feedback form with "Remove personal information" in the subject line. To update, change, or correct your personal information, please send an e-mail via the feedback form with the appropriate changes.

Legally Compelled Disclosure of Information - Therasage may disclose information when legally compelled to do so; in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.

Periodic Policy Changes - Please note that Therasage reviews its privacy practices from time-to-time (i.e. to track technology and/or legal changes), and that these practices are subject to change. To ensure continuing familiarity with the most current version of our privacy policy, please bookmark and periodically review this page.

This policy statement is made in the name of Therasage and is effective as of August 1, 2010. This statement does not create an agreement between Therasage and users, and as such, does not create any legal rights for any party.


For inquiries contact:
Therasage
21000 Boca Rio Road, A-21-C
Boca Raton, Florida 33433
Call Toll Free: 888-416-4441
info@therasage.com