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Product Returns

Return Policy for Retail Customers


30 DAY RETURN POLICY

Merchandise purchased from the Therasage website may be returned within 30 days for a full refund, less shipping and a 15% handling fee.

Please note that unless otherwise instructed Therasage will use the original form of payment for refund.

To receive your refund, please follow the instructions below:

  • Ship in Original Box
  • Include original receipt with date of purchase
  • Product must be received in resealable condition
  • Include all original packaging, manuals, and accessories
  • Ship with signature confirmation to address below:
  • Therasage LLC
    Attn: Returns
    21000 Boca Rio Road A21C
    Boca Raton, FL 33433
    1.888.416.4441

    Please note that Therasage is not responsible for lost or damaged shipments.

    No CODS will be accepted.

    Clothing and Theradesign wraps, covers, and bands cannot be returned once the original packaging is opened.

    Please allow 14 days to process the refund (from the date the package is received at Therasage)

    If you have a Therasage product that was not purchased directly from our website and would like to RETURN please contact the original authorized distributor.

    If there is a warranty issue in which you need a repair or replacement, please visit our Warranty Page Product Warranties

    Please free to contact us with any questions that you may have. Contact Us